| Number
|
Product
|
Component
|
Summary
|
Workaround
|
| 55841
|
CBO
|
|
Despite
the property set for “Header and Footer – Invoices” header and footer are
not included on the invoice when preview, generate, reprint invoice
|
|
| 55944
|
CBO
|
|
Profile
Quick Entry page displays Data Parsing error inside the Zip Code
field
|
|
| 54432
|
CBO
|
Activities/Reminders
|
Global
Reminder Alarm Settings (Alarm Turned On) are not used when alarm created
in CBO - alarm has to be turn on manually even when global settings
enabled.
|
|
| 29432
|
CBO
|
Encryption/PCI/GDPR
|
Credit
Card Code displays as UA in CBB/CBO and OT in CBW and TBO
|
|
| 27816
|
CBO
|
E-mail
and Merge to E-mail
|
Converting
email message from plain text to HTML creates double blank lines between
paragraphs
|
Create
the HTML message as a document template with the proper
<BR></BR> or <P> tags to display correctly when loading
the template into your email message.
|
| 49358
|
CBO
|
E-mail
and Merge to E-mail
|
'Cannot
update E-Mail Calendar, please fix SMTP server settings ...' saving
activity reminder
|
Configure
the email settings to use a different SMTP server.
|
| 54635
|
CBO
|
E-mail
and Merge to E-mail
|
"554
ESMTP server not available" message when sending email using port 587 and
SSL
|
A possible work-around is to set the from address as the desired email address (e.g., {name}@mobile.charter.net and use the the login credentials from a second email account (e.g., GMAIL / smtp.gmail.com port 587 and TLS)
|
| 53823
|
CBO
|
Global
Defaults/Agency Settings/Setup
|
Global
Default Setting for Res Card Defaults Print Itemization is not working if
Live Connect Import
|
|
| 55916
|
CBO
|
IB
to Oracle Sync
|
Credit
Card with invalid Expiration Date prevents CBPSync SyncOut [ErrorCode:
5010 - Unknown Error]
|
Include
appropriate year when entering credit card expiration
date.
|
| 55623
|
CBO
|
IC/Host
|
I/C
Host Export: Air segment dates exported as 1/1/2070 for bookings that were
invoiced in CBO (via VAX Live Connect / xml import)
|
|
| 53299
|
CBO
|
Inventory
|
Pulling
a Hotel Inventory does not populate Service Provider's Room Type
|
|
| 49912
|
CBO
|
Invoice
|
"general
failure : null : java.lang.NullPointerException" page when generating
invoice where branch 0 (zero) has been deleted
|
Error
is averted by re-adding branch zero branch record.
|
| 53347
|
CBO
|
Invoice
|
When
there are uninvoiced reservations with no travel type default, generating
an invoice results in message "Travel type cannot be blank"
|
Check
off Include Refunds checkbox and uncheck the reservations you do not want
to invoice.
|
| 54205
|
CBO
|
Invoice
|
Generate
Invoice with a blank date defaults to a Payment due by Dec 31, 1979
[should default to blank instead like CBB]
|
|
| 54611
|
CBO
|
Invoice
|
Stack
Overflow error when invoice/trip proposal header or footer is greater than
1 page
|
Have
the agency move the header/footer text to the branch remarks or
delete.
|
| 54728
|
CBO
|
Invoice
|
Payment
due date is not displayed on the invoice when reservation has any
Itin/Invoice Remarks
|
|
| 55390
|
CBO
|
Invoice
|
Prompt
"Invoice Base cannot be greater than Non-Invoice Base." presented when
entering any amount in the field "This Invoice amount" and it is
impossible to Generate Invoice
|
User
has to Edit Reservation make any change and revert this change and Save -
after that this message is not presented during Invoicing.
|
| 55791
|
CBO
|
Invoice
|
Negative
Agent Commission value on the invoice is causing that Generate Invoice,
Preview and Customize Format button are disabled
|
|
| 27901
|
CBO
|
Invoice/Itin/Trip
Stmt Format
|
Salutation
merge fields are not working on invoices
|
|
| 49481
|
CBO
|
Invoice/Itin/Trip
Stmt Format
|
General
Failure page is displayed when picture logo inserted into header has large
dimensions
|
Modify
the logo file dimensions to fit within the Header/Footer page margins (for
example 250 x 50 pixels).
|
| 55424
|
CBO
|
Invoice/Itin/Trip
Stmt Format
|
It
is impossible to check Trip Proposal setting "Include Itin/Inv Remarks"
when changes to Branch are saved the field is automatically
unchecked
|
|
| 49115
|
CBO
|
Live
Connect
|
Live
Connect: Error 'reservation details not available for import' when
username password includes an ampersand (&) character
|
Do
not use an & (ampersand) character in the user's
password.
|
| 53087
|
CBO
|
Live
Connect
|
Tab
key does not advance the cursor to the next tab stop on a Live Connect
provider page
|
|
| 55961
|
CBO
|
Live
Connect
|
Live
Connect: Travelers are duplicated upon importing an existing
Reservation
|
|
| 49417
|
CBO
|
Managers/Dashboard
|
Performance
issue on a large database with Activity Search for All Mailers (for no
date range)
|
Limit
the result count by adding a Date Range in the Activity.
|
| 53852
|
CBO
|
Managers/Dashboard
|
A
record in res card manager query is missing when sorting by Trip Start
Date
|
|
| 54080
|
CBO
|
Managers/Dashboard
|
Profile
Manager Query has correct result count but will not display the very top
1st record of the 2nd page in the query result
|
|
| 53138
|
CBO
|
Merge
To Features
|
Merge
To Label output does not align with same labels generated in CBW & on
label sheet
|
Changing
Print Page Sizing & Handling option to Actual size, and the
Orientation option to "Auto portrait/landscape" may improve the output.
There is still a slight shift to the right.
|
| 54541
|
CBO
|
Merge
To Features
|
Merge
To Label: Profile Query including Top X Sales Totals includes extraneous
results in label reports
|
|
| 54047
|
CBO
|
Merge
to PNR
|
Sabre
Merge To PNR: e-mail address not merging due to format of the pillow key
set for the @ symbol [not an issue in CBW]
|
|
| 55264
|
CBO
|
Merge
to PNR
|
Merge
to PNR | Sabre: Send as one transmission setting NOT merging the PNR
entry= N*AGENCYPROFILENAME§NM
|
Turn
off the PNR Setting "Send as one transmission" or merge the PNR Entry
individually.
|
| 53547
|
CBO
|
PNR
Import
|
APOLLO
PNR Import - incorrect Res Date
|
|
| 55066
|
CBO
|
PNR
Import
|
PNR
Import | Apollo: Exchange ticket importing the same 2 travelers into the
reservation (each for the original and exchange ticket number)
|
Manually
delete the extra passenger with the original ticket # and pricing after
the PNR Import.
|
| 55139
|
CBO
|
PNR
Import
|
PNR
Import | Sabre (via SRW): Air reservation imports with 0.00 total fare,
however Travelers price amounts imported correctly
|
|
| 55444
|
CBO
|
PNR
Import
|
Sabre
PNR Import: Incorrect commission for EMD bookings
|
|
| 55501
|
CBO
|
PNR
Import
|
Sabre:
Service Provider Traveler Details not imported (for the Seat No, Seat
Type, and Fare Basis)
|
|
| 29694
|
CBO
|
Profiles
|
"Last
Modified On" and 'Last Modified On' fields are not updated when Credit
Card or Family Member is added to a Profile
|
|
| 51550
|
CBO
|
Profiles
|
Performance:
Agent profile's Travel History tab with over 20,000 items causes the
program to stop responding due extensive memory usage
|
In
ClientBase Windows (on the Primary database) turn off the "Automatic Query
for Profile's Travel History tab" setting under Global Defaults | Settings
| Automatic Query Settings, which will prevent all items to automatically
load when viewing the profile's Travel History and allows you to set a
query filter to return a smaller set of invoice records.
|
| 54809
|
CBO
|
Profiles
|
Required
fields are not visible on Profile Quick Entry Form when creating a new
profile
|
|
| 55141
|
CBO
|
Profiles
|
Query
Traveler/Contact Name for specified Profile Type, the autocomplete
suggests results that doesn't fulfill Profile Type query
criterium
|
|
| 55965
|
CBO
|
Profiles
|
Referred
By field is is not a free flow for a user with 'Disable change Profile
"Create Date" and Profile "Create User"' option checked off
|
|
| 55966
|
CBO
|
Profiles
|
Vendor
Commission rate = 0.00 is not saved in the profile and the setting is not
honored when creating a new reservation (Global Commission rate is pulled
into the reservation)
|
|
| 30303
|
CBO
|
Res
Cards
|
When
creating a reservation for a chain with more than 50 locations, only the
first 50 are selectable
|
Entering
the entire name of the vendor(e.g. Quality Inn & Suites Zephyrhills)
works.
|
| 48736
|
CBO
|
Res
Cards
|
Null
Pointer Exception trying to Edit Traveler from Res Card Screen with IE
8
|
Upgrade
browser to IE9 or higher.
|
| 54116
|
CBO
|
Res
Cards
|
When
adding vendor to res card, the auto-complete option listing disappears
when clicking on the scroll bar or using arrow keys to navigate the
list
|
When
selecting an item from a long auto-complete list, use the mouse wheel
rather then clicking on the scroll bars or using arrow keys to navigate
through the list.
|
| 55047
|
CBO
|
Res
Cards
|
When
accepting the Insurance Prompt upon generating an itinerary, the Edit
Reservation screen does not display the prompt: "This Vendor is configured
for Live Connect."
|
Reselect
the Vendor in the Insurance Reservation Edit screen, which automatically
prompts the Live Connect message regarding vendor.
|
| 55299
|
CBO
|
Res
Cards
|
Itemized
pricing: Comm GST/HST should be editable for Domestic, Transborder, and
<blank>, and not for International travel
|
|
| 55716
|
CBO
|
Res
Cards
|
[CAN]
- PNR Import, GST/HST amount is not 0.00 when Include GST/HST is not
checked and GST/HST Rate is not 0.00
|
|
| 25412
|
CBO
|
User
Interface
|
Change
windows in CBB that are not displayed correctly when using Internet
Explorer (IE) Zoom larger than 100% so that the OK, Cancel and all data is
displayed correctly
|
Decrease
zoom to 100% or use the tab key to move to the OK/Cancel
buttons
|
| 55864
|
CBO
|
User
Interface
|
[IE
web browser] Navigation buttons for autocomplete list are not
working
|
|
| 55324
|
CBO
|
User
Logins/Permissions
|
Login
Name that contains 'JOIN' key word results in the login being
uneditable
|
|
| 55741 |
CBO |
User Logins/Permissions |
Referred By field is is not a free flow for a user with 'Disable change Profile "Create Date" and Profile "Create User"' option checked off |
|
| 55742 |
CBO |
PNR Import |
Sabre PNR Import: Incorrect commission for EMD bookings |
|
| 57580 |
CBO |
Res Cards |
Itemized pricing: Comm GST/HST should be editable for Domestic and Transborder, not for International travel |
|
| 58029 |
CBO |
Invoice |
Segment depart and arrive dates are defaulting to 1/1/1970 in TBO if invoice was generated in CBO |
|
| 66785 |
CBO |
Invoice |
Refund Invoice shows the Balance as negative and This Refund Invoice Totals = 0.00 |
|
| 69278 |
CBO |
Invoice/Itin/Trip Stmt Format |
[BETA] Branch Settings | Header/Footer: PNG picture file type inserted blurry or missing in an invoice print |
Convert logo from .PNG to .JPEG |
| 70766 |
CBO |
User Logins/Permissions |
ACTIVITYQUERY request and SessionID remain active after User logout; alarm notifications delayed when new Login makes ACTIVITYQUERY request with still active SessionID |
|
| 71721 |
CBO |
User Logins/Permissions |
User Logins: Application hangs when removing an Agent from the Agent Rights tab |
|
| 55741 |
CBO |
User Logins/Permissions |
Referred By field is is not a free flow for a user with 'Disable change Profile "Create Date" and Profile "Create User"' option checked off |
|
| Total |
|
|
|
|
| 51 items
|