Summer Camp 2009


Summer Camp 2009 Handouts

Please be aware that printed handouts will not be provided on-site. You may download your handouts below as they become available. If you have any questions, contact us at summercamp@trams.com.

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Owner/Manager Track Handouts
You must Print ALL Handouts PRIOR to attending the conference. All files are in Adobe PDF format. To download the latest version of Adobe Reader, click here.

    Owner/Manager Track Outline

    Owner/Manager Presentation

  • Section 1: Intro/Working On Your Business – Not Just In Your Business
  • Session 2: Aligning Your Back Office and Influencing Your Bottom Line
  • Session 3: Lunch Session: Socializing through Social Networking
  • Session 4: Creating a Proactive Selling Process to Keep Pace with Today’s Consumer
  • Session 5: Focus and Identify – Driving in Your Desired Business
 

ClientBase Beginner Track Handouts
You must Print ALL Handouts PRIOR to attending the conference. All files are in Adobe PDF format. To download the latest version of Adobe Reader, click here.

Wednesday, August 26, 2009

1:00PM - 5:00PM ClientBase Windows - Getting Started!

Thursday, August 27, 2009

10:00AM - 11:15AM ClientBase (CBW):  Using Res Cards to Close More Sales
11:30AM - 12:45PM ClientBase (CBW): Using Inventory for Groups
2:00PM - 3:15PM ClientBase (CBW): Advanced Res Cards Tips & Tricks
3:30PM - 4:45PM ClientBase (CBW): Create Your Own Travel Knowledge Base

Friday, August 28, 2009

10:30AM - 11:45AM ClientBase (CBW):  Using Attachments To Stay Organized & Stay Green!   
1:00PM - 2:15PM ClientBase (CBW):  Get Connected to Over 80 Suppliers With Live Connect
2:30PM - 3:45PM ClientBase (CBW):  Increase Your Repeat Business Rates
2:30PM - 3:45PM ClientBase (CBW):  Enhancements in the Latest Version
 

Trams Back Office Beginner Track Handouts
You must Print ALL Handouts PRIOR to attending the conference. All files are in Adobe PDF format. To download the latest version of Adobe Reader, click here.

Wednesday, August 26, 2009

1:00PM - 5:00PM Trams Back Office - Getting Started!

Thursday, August 27, 2009

10:00AM - 11:15AM Trams Back Office (TBO): Payments In-Depth
11:30AM - 12:45PM Trams Back Office (TBO):  Quality Control Reports
2:00PM - 3:15PM Trams Back Office (TBO): Using Auto Reconciliations to Find and Fix Errors
3:30PM - 4:45PM Trams Back Office (TBO):  Using the Agency Credit Card As Payment

Friday, August 28, 2009

10:30AM - 11:45AM Trams Back Office (TBO):  Custom Reports Using Report Generator
1:00PM - 2:15PM Trams Back Office (TBO):  Enhancements in the Latest Version
2:30PM - 3:45PM Trams Back Office (TBO): Advanced Tips & Tricks

 

 

Advanced Classes Handouts
You must Print ALL Handouts PRIOR to attending the conference. All files are in Adobe PDF format. To download the latest version of Adobe Reader, click here.

Wednesday, August 26, 2009

1:00PM - 1:45PM Troubleshooting Your Database Using IB Console 
2:00PM - 2:45PM Trams Back Office (TBO): Use Credit Card Merchant to Automate, Authorize & Reconcile
3:00PM - 3:45PM ClientBase Marketing Serives (CBMS):  Let Your Customers Update Their Own Profiles Automatically With The New Survey Tool
4:00PM - 4:45PM

ClientBase: Setting Up Trip Documents

OR Visit the Study anytime from 1:00PM to 5:00PM

1:00PM - 5:00PM Study Hall

Thursday, August 27, 2009

9:00AM-10:00AM General Session: What's Brew at Trams- Sharon Meyer, Trams COO
10:00AM - 11:15AM Kickstart Your Marketing Database
10:00AM - 11:15AM Study Hall
11:30AM - 12:45PM ClientBase (CBW): Using the Activity Manager to Manage Your Day
11:30AM - 12:45PM Study Hall
2:00PM - 3:15PM Using Advanced SQL Techniques to Create Your Own Reports
2:00PM - 3:15PM Study Hall
3:30PM - 4:45PM CBMS is Your Ultimate Money-Making Marketing Solution 

Friday, August 28, 2009

9:30AM - 10:15 AM Squeezing the Most Out of Every Transaction - Sharon Meyer, Trams COO
10:30AM - 11:45AM Open Forum:  Handling Groups Using ClientBase and TBO
10:30AM - 11:45AM Study Hall
1:00PM - 2:15PM Open Forum:  TBO Interface & ClientBase Merge To PNR and PNR Import
1:00PM - 2:15PM Study Hall
2:30PM - 3:45PM ClientBase (CBW):  Enhancements in the Latest Version
2:30PM - 3:45PM Study Hall
 
 
Bringing your laptop to Summer Camp?? Consider saving your handouts to your laptop computer, and following along on your laptop in class to save money, paper, and ink!
 
 
 
 
 

 
 


Trams, Inc.
Summer Camp 2009 | Trams, Inc., a Sabre solution | www.trams.com